Overview Of The Business Planning Process Business Essay

Overview Of The Business Planning Process Business Essay tubing chain is the thirdly largest sporting food chain in the world by and by McDonalds and KFC. The first sub carriage was founded in 1965. The founder of the pipe chain, Fred De Luca, started running his eating place blood when he was only 17 years old. The first Subway restaurant was opened nine years after its foundation in Connecticut where the headquarter is now rigid in Subway Denmark.Now there argon much than 30,000 Subway restaurants in 88 countries worldwide and it is the worlds fastest growing franchise chain. New Subway restaurants are opening all the prison term. The franchise chain has employed more than 150,000 hatful. (Subway 2009)Subway offers clients many different kinds of new submarine sandwiches also called subs. guests constantly sink how they want their sandwiches to be served. Subways advertising is based on accentedness. Slogan Eat Fresh checks that Subway chain uses only freshly ba ked bread and fresh ingredients. Subway has a lot of competitors for example McDonalds, Burger King. (wikipedia)Terms and reference This authorship was written at the request of Guillermo Merelo our Organisation and Management tutor, to investigate and analyse solicitude in institution in the context of current instruction theory.Scope and Methodology The report considers a range of organisation issues, researching cay aspects of distinguishment within the organisation. The organisation body structure and processes are analysed and evaluated in relation to current theory. There are two types of sources which are related with the research of assessment.Primary These are the major sources in this all the interviews related with the assessment are coming.Secondary The information getting from the internet and books come under the secondary sources.Executive summary caseful and Size of the organisation The tube-shaped structure which situated in the Mangere is owned by th e owner Trung Keue. Total 6 employees are functional in the store and they are well trained as well as doing the proper job with great and excellent skills of client wait on.Organisation structure The Subway has a in truth simple organisation structure so the lineage can be run smoothly and effectively. All the jobs are assigned to the faculty and everybody knows where they should report. Company has frontline staff to serve the clients and directors to manage the business.Environmental factors For a bon ton it is important to know the market it is operating in. Knowing the possibilities for entering the market and the potential customers are vital. furthermore it is a good idea to look at the macro environmental factors that are influencing the market. To get a better knowledge ab show up a market, the sideline main question is askedHow attractive is the market for fast food?Planning and controlling Every supply process goes through a series of stages. In essence the aim is to complete for each one of the following stepsAnalyse the external environmentAnalyse the internal environmentDefine the business and tutelageSet corporate objectivesFormulate strategiesMake tactical plansCUsersfriendsDesktopdownload.jpgTeam structure and dynamics As the subway is the fast food restaurant business so there are 6 to 8 family members are the backbone of the company as well as company has some of full time and some of lot time staff to help them in business. All staff is personally trained by the owner so the best customer service can be get outd. And company want the front line staff to attend every single customer when arrive in the store.leaders There are some types which a company wants to see his/her as a team leader. As per good leader, there are some key elements which every team leader should have, which are following as-responsible, motivate and well co-operate.2.1 Type and Size of the organisation2.1 a FindingsSubway follows the in perfunctory structure as the company incessantly welcome the views and the ideas of all their staff. As company is small, it has small team of staff members. By adopting this structure all the olds in the company can interact with the frontline staff and the private instructors as well easily and effectively.As frontline staff is the best medium that can pass the customer opinion to the senior level so business can do changes as per the customer requirement and the demand to get the maximum profit with the customer satisfaction.All the staff feel more confident and feel manage a team and do their best to achieve the company target. All the staff members meet on regular basis and share their experience and views.2.1 b. Analysis tally to me the subway is one of the well re fixed organisations among the food courts because it is operated by the American Doctors Association maybe thats wherefore the subway got more popularity among mess around the world. furthermore, the total numbers of sta ff are sufficient if they are well trained and organised by the owner. Because the exerciseers working in the subway they are skilled workers as well as they do a lot of work and facing new challenges at their piece of work every day.Subway take ups fresh and healthy sandwiches on the demand of their customers. Moreover, for the satisfaction and the trust of the customer staff prepare the sandwich in front of the customer as per their demands and suggestions.In my views subway has to provide the different dresses to crew and bus so that everyone can see the difference among them. pull aheadmore, because of growing fresh food indus sample, people are now more preferring to subway restaurant than former(a) fast food industries.2.2 Organisation Structure2.2 a FindingsTeam The subway restaurant management system consists of two basic parts. For each component of the organisation there is a manager who keeps on eyes all the activities which employers are doing and the employer only report to the manager. Subway is using both the organisation structures traditional and modern as well, it does depend on the situation. Any of the complaint directly goes to the head office and it go through the phone and internet. Subway restaurant has different department for different purpose like development, and finance. The team working in the subway restaurant they are doing their work very effectively. They eer report each other and if any problem arrives consequently they solve together. Time by time the subway offers to the customer different type of cheap deals of food which affordable for the customers.Actually the association work too effectively they always keep in mind the customer demand and what type of food they like as well as they also keep in mind the both kind of people vegetarian and non-vegetarian.Customer A company needs to know who its customers are. To know the target group and its preferences can be a huge advantage. Knowing this would make it easier to make decisions concerning products, service and promotion.Structure Organizational structure characterized by (1) Flatness chats and interactions are horizontal, (2) Low specialization knowledge resides wherever it is most useful. Organic organizations are comparatively more complex and heavilyer to form, moreover are highly adaptable, flexible, and more suitable where external environment is rapidly changing and is unpredictable. (Adrian Kwan)2.2 b AnalysisAccording to my views the subway restaurant has flat structure. A flat organisation will have few layers or just one layer of management. This means that the Chain of ascertain from top to bottom is short. Span of control refers to the number of employees that each manager is responsible for. If a manager has lots of employees reporting to them, their span of control is verbalize to be wide. A manager with a small number of direct reports has a narrow span of control. Due to the small number of management layers, flat o rganisations are often small organisations.The structure of the organisationFlat Organisational Structure DiagramInstead of this there is no difference in the looking of manager and the workers. In the organisation manager should always look different in dress than workers then the customers easily find who the manager is and if they got any issue then they can complaint him.If any employer doing any mistake or customer service is non good then the complaint should reach till the manager or the owner of franchisee but instead of this customer complaint directly go to headquarter.2.3 Environmental factors2.3 a FindingsExternal factors The external factors is outside influences on the business. sundry(a) factors can collision on the business to get its goal. These factors are social, legal and technology changes. The external factors which impact on the subway restaurants areSocial-The social impact is that how consumers, households and communities behave against the organisation. For instance, changes in attitude towards health, or a greater number of pensioners in a population.Legal-The legal effect is in which way legislation in society affects the business. E.g. changes in employment laws on working hours.Economical-How the economy affects a business in terms of taxation, government spending, general demand, interest range, exchange rates and European and global economic factors.Political-How changes in government policy might affect the business e.g. a decision to subsidise building new houses in an area could be good for a local brick works.Technological-How the rapid pace of change in production processes and product innovation affect a business.Ethical- what is regarded as morally right or wrong for a business to do. For instance should it trade with countries which have a poor record on human rights? (tutor 2 u)Internal factors The inner factors belong to strength and weakness of the organisation. The internal factors strongly affect that how comp any meet its objective and goal. The internal factors come underStaffing-The Subway restaurant care of all the staff members. The company treat their staff as a family so they can feel confident and secure in the company. The company always try to minimise the dispute between any of the staff member but even if anything happen, the owner of the subway restaurant always try to resolve the matter within the organisation.Training- Staff training is very important for any organisation. In the first two weeks the subway owner provide the specific training to the new employer as well as if he dont understand everything in the two week period of time then the manager give him more time to understand the task because the organisation objectives and goal stand on the excellent service.Product Quality Quality is the main part for all the business especially when dealing with food industry and the owner of the subway restaurant knows that very well that to get the goal of the organisation the best quality product is the best and easy way for the organisation. The managers of subway restaurant always tell the employee about the quality of the product such as bread, salads and other meat product. Because the subway restaurant motto prefer to the eat fresh and its the rule of the every subway restaurant that they will provide all the fresh vegetables and meat as well as if any product find by the investigation team then they give the warning once after the store can be out of competition.Safety There are some safety rules the employees are following during the work time. They always wear the gloves turn they are serving the customer and the big thing is no one can use the identical gloves second time because if they will use the same gloves for the next customer then it can be the cause of food reaction and some time customer are eating vegetarian some of them dont like non-vegetarian so the employee always keep in mind the safety for the customers and themselves. The a nother thing patch the closing time at night they always put the sign wet floor when they clean the floor and if they will not then maybe they have to face heaps of problems.2.3 b AnalysisAccording to my views Subway restaurant is the well organised fast food organisation and there are others in the market like McDonalds, Burger King, and KFC as competitors. Because of other fast food restaurants subway decreases the sale and customers.Other food restaurants provide the food in fewer prices thats why most of the majority of customer attract to them. Subway is too expensive against them and they should decrease the price and make them under the pocket of people because people are not happy to spend lot money.Moreover they should give the special discount to the regular customer and then it will help a lot to make or attract the new customers. Further if any customer complaining about the product or the service they should give him free foot long sub or whatever customer need.Apart f rom this subway restaurant provide same deals for long time. They should change their menu according to the demands of customer. The best way is to get the feedback from the visitors and then improve the way of service.2.4 Planning and Control system2.4 a FindingsPlanning and controlling system is the main and difficult part for the every organisation. Its depending on the owner of the organisation how he will set the strategic plan to achieve the goal. The planning chart goes through like thisOverview of the business planning processEffective business planning has to begin with an honest and realistic appraisal of the current position of the business. The formal term for this is situational analysis and there are several planning tools and methods which are stabilising in putting the analysis together. The true purpose of situational analysis is to determine which opportunities to pursuePEST analysis it is a useful tool for any business to understand the big picture of the envir onment in which you are operating. By understanding your environment, you can take advantage of the opportunities and minimize the threats.SWOT Analysis The major source to find any of the problems in the organisation is swot analysis. It show the what are the cause that business going down or losing its sale. There are four elements of swotCUsersfriendsDesktop1268846750fRcf1x.jpgStrength There are number of food restaurants in the market and make the space in the market sic its too difficult and subway restaurants trying their best to make the best space in the market thats why now a days they are providing numbers of meal to the customers.Weakness The main part of every organisation is their employee it depending on them how far they will achieve their goals. The subway restaurant team members always keep in mind to give an excellent service to customer. Moreover its the first part of their duty to serve the customer nice and well.Opportunities The opportunities give the more advantage to the organisation to achieve their goals. Its show what are the possibilities to make the better place in the market against other organisation.Threats There are numbers of problems comes while any businesses take place in the market. The major is the finance. Now a days establish a business is not easy its too hard for everyone and if anyone opening the business then its second thing comes in front that how far it will successful.Benefits of planningManage risk planning for the future provides an organisation with an external focus and can help identify potential risks for the organisation, highlighting your weaknesses and alert you to future dangers.Motivate your staff Thinking strategically or long provides the opportunity to look back at past successes and celebrate what you do well. Recognition of such achievements will not only encourage staff to make future improvements.Be creative Bringing everyone together to talk about the future of the organisation often helps to develop and stimulate new ideas, working out how to do things better, improve on past performance and seek to deliver sustainable services into the future.Improve corporations It helps to all company to work together in a teams and all gives their best in every task. All company staff corporate with each other in any stage and helps each others.2.4 a AnalysisIn my views the planning should be in long term period of time and in the research it found that subway restaurant have no any long term planning that what they will do. Even the employees are just coming to do their task and they are not giving their any views to the owner or manager.Other thing is the manager is not behaving well with the employees. So they keep on leave the job and when they absorb the new worker then they spend the more than two or three week to train him. Apart from this they are not doing the group task.During the work if they are doing anything wrong then they are not thinking what is the impa ct of the mistake on the business and its found that during the shift the manager did rude demeanour with the customer because of that subway restaurant lost the customer as well as reputation. The owner should well organise the team and divided their task and other thing the manager not doing his task and he putting the burden on the employees.Furthermore the controlling system is not well the workers going to shoemakers last their job what time they want even they not inform to owner. There should be the proper system of controlling. They should en sealed that the right thing happening in the right way and at the right time.2.5 Team structure and dynamics2.5 a FindingsSubway Organization is collections of people. Within these groups, there are many expose teams created for specific purposes. Individuals might be on a single team, or multiple teams. By doing this, it improve productivity quality.Formal or informal-The formal group is thedeliberateandsystematicgrouping of people in an organization so that organizational goals are better achieved. It means that the total no. of people working in this business is divided into smaller groups and each group is responsible for fulfilling a task which would ultimately make for to fulfilling the organizations goal. This increases the efficiency of the organization.Roles of individual in a group-Makes sure that job is done by given time limitsThey keep in mind the group works and the taskMakes sure that everyone knows what they are supposed to do.Assists the ones who need helpGives different suggestionsEnsures that everyone has understood and is able to pass the created information forwardMakes sure that everyone is able to do his/her tasksAsks critical but constructive questionsEncourages everyone to do their bestGives credit for good ideas or good jobs and also reward them if they have done well.Invites shy or silent workers to contributeGets all the needed materials and tools and takes care of themOrganises the environment suitable for effective work and teamwork2.4 b AnalysisStructure helps to define the tasks and responsibilities, workers role and relationship and channel of communication that exist within an organisation but in the subway there is no proper system to maintain the group task. If the worker dont know how to do the job then they should give him proper training and there should be batch on his t-shirt that this worker is under the training.Nobody understand the splendour of the team structure and they miss use their job position as well as if anyone is not doing the proper job then instead of tell him the other workers always try to put him down that is the bigger thing happening in the subway.2.6 Leadership2.6 a FindingsA simpledefinition of leadershipis that leadership is the art of motivating a group of people to act towards achieving a common goal. A leader is a person who is the one in the group that possesses the leadership skills that makes others want to follow h is direction and do the task.The good leader always keep in mind that how he will manage all the things and he always use the specific plan for each task. He always prefers to the team to give their views that how we can achieve our target. He always try to do his best as well as comparing to other workers he always do the extra things and give the time to the employee because he know that the workers are the base of the organisation.2.6 b AnalysisThe team leader always know the workers attitude and he working according to them but in subway restaurant the manager of the workers dont know what he has to do. He is not defining the task to his workers and instead of encourage then he always try to show them that he is the best.The main thing he is not discussing the problems with the employees that what type of problems they are facing during the work time and if they are getting then he should try to solve them as good leader.Thank you